All social media platforms experience technical issues occasionally. As of now, many Instagram users are having problems with the app version of Instagram. It shows them a black screen whenever they try to access their account or profile page.
We have explained in this article how you can fix the black screen problem on Instagram.
Troubleshoot the Black Screen Problem on Instagram
Method1: Update Instagram
Using an outdated version of the Instagram app is a common cause of experiencing glitches. Check if you are using an up-to-date version of the Instagram app by visiting Google Play Store or Apple Store. Update your Instagram app if there is a new version available.
Method2: Disable Full Keyboard Access
You might be seeing the black screen on your Instagram app because you have turned on the full keyboard access feature on your device. You can resolve the problem by following the below steps.
This fix only applies to iOS users. Android devices do not offer the full keyboard access feature. So, it cannot be the culprit behind the black screen on Instagram.
Step1: Open Settings on your iOS device.
Step2: Select Accessibility.
Step3: Choose Keyboards.
Step4: Tap Full Keyboard access.
Step5: Disable the switch next to Full Keyboard Access.
Step6: Force close your Instagram app.
Now launch the Instagram app and check if the black screen issue persists. If the problem is still there, try the below fixes.
Method3: Restart Your Device
Restarting your device can get rid of most minor glitches on the Instagram app. Instagram recommends that users restart their mobile or tablet whenever they notice a technical problem in the app.
Method4: Change Your Network Connection
Make sure that your Internet connection works properly. A poor internet connection might be causing your Instagram app to function abnormally. You can fix this issue by changing your network connection.
In other words, try using your mobile data if you are using a Wi-Fi network to browse Instagram.
Method5: Uninstall and Reinstall Instagram
Installing your Instagram and reinstalling it can help you get rid of the black screen problem. Note that the Instagram help center also advocates this method to fix bugs on the Instagram app. You can reinstall the Instagram app from Apple Store (iPhone) or Google Play Store (Android).
Method6: Wait for 24-48 Hours
Your only option is to wait for the Instagram support team to solve the black screen problem if all the above methods have failed. Instagram usually solves such types of bugs within 24 to 48 hours.
There is little that you can do if there are bugs in the server end of the Instagram app. So, you have to wait for 24 to 48 hours before the Instagram support team fixes the black screen problem.
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