You are not alone if you are facing problems while loading Instagram highlights. Many people have reported that highlights do not load properly on their Instagram app. The problem might lie in the server end of Instagram. But there could also be other reasons why highlights do not work on your app as they should.
We will cover in this article possible reasons why highlights are not loading on your Instagram app. We will also explain various methods you can use to fix the issue and make highlights load properly.
Why is Instagram Not Loading Highlights?
There could be several reasons why highlights are not loading on your Instagram. Following is a list of the most common causes of the faulty loading of highlights on Instagram.
A glitch or bug in the Instagram server
Less mobile data mode active on Instagram
Your Instagram app has become outdated
Your device is in low data mode
Too much Instagram app cache
How to Fix “Instagram Not Loading Highlights”
Fix 1: Turn Off Less Mobile Data Mode on Instagram
You may be experiencing problems in loading highlights because less mobile data mode is active on your Instagram app. If less mobile data mode is Instagram highlights from loading, you can disable this feature to solve the problem.
Here is how you can disable mobile data mode on your Instagram app.
Step1: Open the Instagram app and press your profile picture in the lower-right corner.
Step2: On your profile page, tap the three horizontal lines in the upper-right corner.
Step3: Choose Settings from the menu.
Step4: Select Account.
Step5: Scroll down and select Data Usage.
Step6: Disable the toggle next to “Use less mobile data” if it is ON.
Fix 2: Switch to a Different Network
Sometimes you experience problems on Instagram due to an unstable internet connection. You can resolve this issue by changing your network connection. In other words, switch to a Wi-Fi network if you are using mobile data to browse Instagram or vice versa.
Fix 3: Close the App and Relaunch It
The loading problem of highlights on Instagram could be due to minor glitches. Closing and relaunching the Instagram app can get rid of most minor glitches. So, you may want to try this method before moving to more advanced solutions.
Fix 4: Delete Instagram App Cache
Deleting Instagram app caches is a popular way of resolving several technical problems that you may encounter in the app.
To clear Instagram app cache on Android devices, Open settings >> Tap Apps>> Tap Manage apps>> Select Instagram>> Tap Storage>> Tap Clear data>> Select Clear cache. To delete Instagram app cache on iPhone, Open iPhone Settings>> Tap General>> Select Instagram app>> Tap iPhone Storage>> Select Offload app.
After clearing the Instagram app cache on your device, open the Instagram app and check if the highlights load properly. If the loading problem persists, try other fixes.
Fix 5: Reinstall the Instagram App
You can also try uninstalling the Instagram app from your device, then reinstalling it. Reinstalling the Instagram app will automatically update it and remove old glitches. You can find the Instagram app on Apple Store (iPhone) and Google Play Store (Android users).
Fix 6: Update Instagram App
Older versions of an app often do not work correctly. Your Instagram app might need an update if you have not updated it for a long time. You may be experiencing an error while loading highlights because your Instagram app is outdated.
To resolve this issue, update your Instagram app to the latest version. You can update the app by visiting Google Play Store (Android) or Apple Store (iPhone) and searching for the Instagram app.
Fix 7: Restart Your Device
Sometimes you experience problems on an app due to glitches in your device. If the problems on your device are causing the error in loading Instagram highlights, you can fix it by restarting your device.
Fix 8: Wait for 1-2 Days
If none of the above methods seem to work, there might be a problem in the server end of Instagram. Likely, you are not the only one experiencing an error while loading highlights on Instagram. These types of problems occasionally occur on Instagram and can be easily fixed.
However, you can do little to resolve problems that emerge in the backend of the Instagram app. You have to wait until the Instagram support team fixes the issue.
Fix 9: Notify Instagram Support
If the Instagram highlights still fail to load on your app after waiting two days, notify the Instagram support team.
Follow the below tutorial to notify the Instagram support team about your problem.
Step1: Launch your Instagram app.
Step2: Go to your profile page by hitting your profile picture in the lower-right corner.
Step3: Press the three-lined menu in the top-right corner, then tap Settings.
Step4: Choose Help.
Step5: Select Report a Problem.
Step6: Follow the simple on-screen instructions and describe that you are unable to load highlights on your Instagram app.
Step7: Submit the form by tapping the Send report button.
The Instagram support team will see your report and do their best to resolve your problem. It may take a few days for Instagram to review your report.
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